Use the right official desk for the question.

Choose the desk for the question

• For the treating person, use the board that covers their professional role.
• For the pharmacy, use the state pharmacy board and the exact business name.
• For a problem with care, keep the records and choose the matching complaint route.
• For a medicine problem, keep the product details with any report.

Person and pharmacy records

The state resources checked September 30, 2026 provide doctor profiles through FindMyDoctor and pharmacy records through the health-licence lookup.

• State doctor profile instructions
• State nursing licence instructions
• State pharmacy board and its licence link
• State physician assistant board

Complaints about care or filling a prescription

At September 30, 2026, Massachusetts doctor complaints went to the medicine board’s Consumer Protection Division for review.

Read the doctor complaint route

The state instructions checked September 30, 2026 direct nurse complaints to the nursing board, and pharmacy or physician assistant complaints through the health professions bureau.

• Read the nurse complaint instructions
• Read the pharmacy and physician assistant complaint instructions

Business concerns and medicine reports

For concerns about how a business treats customers, Massachusetts has a consumer complaint service through the Attorney General. These instructions were checked September 30, 2026.

Read the consumer complaint instructions

MedWatch accepts medicine-problem reports from patients and consumers as well as health professionals.

Read the FDA reporting instructions

Keep a copy of what you submit. Reporting and complaint routes do not take the place of a visit for a health concern.